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Company Overview

Founded in 1987, Heritage Parts is North America’s leading provider of 100% Genuine OEM replacement parts for commercial and institutional kitchens. Headquartered in Ft Wayne, Indiana, Heritage is the innovator of the foodservice parts distributor category and has experienced rapid growth since its inception. The company’s continued mission is to provide it’s customers the most dedicated and knowledgeable customer care, and to promote its OEM partnerships by Extending the OEM’s brand and service reach beyond existing networks™.

Key Facts

LARGEST, MOST KNOWLEDGEABLE PARTS SPECIALISTS TEAM IN THE FOODSERVICE INDUSTRY
• 120 expert parts specialists in U.S. and Canada
• One-to-one account representation
• Over 99% accuracy rating in identification and shipment of correct parts
• Largest consolidated library of OEM technical information including equipment manuals and schematics

LEADING PROVIDER OF 100% GENUINE OEM REPLACEMENT PARTS IN U.S. & CANADA
• Provide the widest range of replacement parts covering the most popular to the most specialized parts
• Represent over 800 OEM partners
• Largest in-stock inventory shipping from 7 parts distribution centers across North America

SAME DAY SHIPPING
• Efficient distribution centers and large inventory allows most parts to ship same day

24/7 ONLINE STORE
• Intuitive design, high-res image quality and cutting edge search engine makes search and purchase easy
• Integrated connection to expert parts specialist through online chat, email and text for quick support
• Real-time inventory availability and exact shipping cost at time of purchase eliminate unwanted surprises
• Mobile and tablet enabled

Customers

HERITAGE SERVES A DIVERSIFIED CUSTOMER BASE OF COMMERCIAL AND INSTITUTIONAL CUSTOMERS:
• Service Agents • Hotels and Resorts • Schools & Universities
• Multi-Unit Restaurants • Amusement Parks • Hospitals and Healthcare
• Independent Restaurants • Casinos • Nursing Care Facilities
• Grocery & C-Stores • Cruise Lines • Correctional Institutions

Contact Information

HEADQUARTERS:
Heritage Foodservice Group
5130 Executive Boulevard, Fort Wayne, IN 46808

PARTS DISTRIBUTION CENTERS:
United States – Ft. Wayne, Atlanta, New Orleans, Orlando and Miami
Canada – Toronto ON and Burnaby (Vancouver) BC

DIRECT PARTS SALES: 800-458-5593
FAX: 800-800-4981
ONLINE STORE: HeritageParts.com